'LDL' is the trading style of LDL Lighting Limited, Company Registered Number: 03009345.
LDL is committed to ensuring the privacy and confidentiality of your personal information.
How we use your information:
- visitors to our website
- visitors who submit a general enquiry via our contact page or who correspond with us phone, email or otherwise
- job applicants and our current and former employees
Visitors to our websites:
LDL collects data on visitors to its websites including usage and behaviour patterns via Google Analytics. This is purely to review the number of visits to each part of the website and how the user accessed the website.
Information collected includes:
- date and time of visit
- pages accessed
- browser or mobile platform used to access the website
- source used to find and access the website (i.e. Google Search Engine)
- location of the visitor (town level only)
- search queries from external and internal search engines
- page interaction information
- technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform
When you use our website we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us.
We may collect your personal information if you choose to provide this to us via an online form or by email.
Examples are where you:
- submit a general enquiry via our contacts page;
- make a general enquiry via the telephone displayed on the website
Use and disclosure:
We will only use personal information collected via our website for the purposes for which we have been given it. This includes responding to your enquiries, delivering electronic newsletters or improving the website.
We will not use or disclose or share personal information to any other third-party organisations or anyone else.
If we receive your email address because you sent us an email message, the email will only be used or disclosed for the purpose for which you have provided it and we will not add your email address to an emailing list or disclose this to anyone.
If we collect your personal information from our website, we will maintain and update your information as necessary or when you advise us that your personal information has changed.
LDL is committed to protecting the security of your personal information. We use technologies and processes such as access control procedures, network firewalls, encryption and physical security to protect the privacy of information. Although the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information, we will take all reasonable steps to protect your information from loss, misuse or alteration.
If you choose to complete our contact us online form or make enquiries via our website, we will ensure that your contact details are stored on password protected databases.
Staff members associated with website maintenance have access to our website’s administration system. This is password protected. Our website service is also password protected.
Links to other websites:
We may create links to third party websites. We are not responsible for the content or privacy practices employed by those responsible for any third party websites we are linked to.
Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either LDL or any third party.
In the interests of training and continually improving our services calls to LDL may be monitored or recorded. Private calls are not recorded.
Any email sent to us, including any attachments, may be monitored and blocked if the email you send to us is potentially a threat to our information systems or illegal.
We will only send you marketing information where you have agreed to receive it. You can stop us from contacting you for marketing purposes by clicking on the ‘unsubscribe’ link embedded within the email that has been sent to you. Doing so will remove your data from our contacts list automatically.
When individuals apply to work at LDL, we will only use the information they supply to us to process their applications and to monitor recruitment statistics.
Personal information about unsuccessful candidates will be held for 2 years after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.
Changes to this privacy notice: