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Privacy Policy

Privacy Policy

LDL is the trading style of LDL Lighting Ltd, registered in England and Wales, Company Number: 03009345.

We are committed to protecting your privacy and handling your personal information with transparency, integrity, and respect. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through this website or other means.

By using our website, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions.

1. Information We Collect

We may collect personal information through various interactions, including:

  • Submitting a contact form or general enquiry

  • Applying for a job

  • Corresponding via phone or email

  • Browsing our website

Depending on your interaction, we may collect:

  • Name, job title, and contact details

  • Company information

  • Application/CV details

  • Technical data (IP address, browser type, platform, etc.)

  • Website usage data via Google Analytics (e.g. pages visited, time on site, source of visit)

We do not attempt to identify individual users unless personal data is intentionally submitted by you.

2. Use of Your Information

We use your information to:

  • Respond to enquiries

  • Provide services or requested information

  • Improve our website and user experience

  • Maintain internal records

  • Process job applications

  • Send marketing communications (only where consent has been given)

We will not sell, share, or distribute your personal information to third parties unless required by law.

3. Cookies and Analytics

We use Google Analytics to gather anonymised website data, such as:

  • Device type and browser

  • Pages visited and time spent

  • Traffic source

  • General location (town level)

This helps us improve website performance and usability. No personally identifiable information is collected through cookies unless you provide it.

You can manage or disable cookies via your browser settings.

4. Data Security

We are committed to safeguarding your data. We use:

  • Password-protected systems

  • Firewall and encryption technologies

  • Secure physical and digital storage

Although online data transmission is never 100% secure, we take all reasonable precautions to prevent loss, misuse, or unauthorised access.

5. Job Applicants

Information provided by job applicants is used solely for recruitment and monitoring purposes.

  • Unsuccessful applications are retained for up to 2 years before being securely deleted.

  • Statistical data may be retained in anonymised form for recruitment analysis.

6. Email and Telephone Communications

  • Emails sent to LDL may be scanned or blocked for security reasons.

  • Telephone calls may be recorded for training and quality assurance.

  • Private or personal calls are not recorded.

7. Marketing Communications

We will only send marketing emails if you have opted in. You may unsubscribe at any time using the link provided in our emails, which will remove you from our mailing list automatically.

8. Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please refer to their policies individually.

9. Access and Updates to Your Information

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent at any time

To exercise these rights, contact:

LDL Lighting Ltd
Stonehouse Road, Martland Mill Business Park, Wigan, WN5 0LE
📞 +44 (0) 1942 629 179
📧 info@ldl.lighting

We aim to respond to all requests within 14 working days.

10. Changes to this Policy

This Privacy Policy is subject to regular review. Any updates will be published on this page. We encourage you to check back periodically for the latest information.

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